Plans & billing
Billing is handled by Stripe. You manage everything (payment method, invoices, plan switches, cancellation) from the Customer Portal.
What your plan determines
| Dimension | What it covers |
|---|---|
| Monitors | The maximum number of monitors in the organisation. Paused monitors still count toward the cap. |
| History retention | How long we keep each monitor's check history. Higher plans retain more. |
| Scheduling priority | Higher plans get higher priority in the adaptive scheduler, so their checks run more promptly. |
Exact numbers per plan are on the pricing section of the landing page.
Upgrades, downgrades, switches
Plan changes go through Stripe, which follows its standard behaviour:
- Upgrade: takes effect immediately; Stripe prorates the difference.
- Downgrade / cancellation: takes effect at the end of the current billing period — you keep your current plan until then.
Cancellation
Cancellation is end-of-period — you keep access until the end of the billing cycle you've already paid for. To cancel:
- Open
Settings → Billing → Manage subscription. - Click
Cancel planin the Stripe portal. - Your organisation moves to the free tier on the renewal date. Monitors over the free-tier cap are automatically paused (not deleted).
Invoices & receipts
Every invoice is emailed to the billing contact and stored in the Customer Portal. You can update the billing email, VAT number, and billing address there too.
How limits are enforced
- Monitor cap: the API and UI both reject monitor creation when you're at the limit, with a clear error (HTTP
422). A bulk import that would exceed the cap is rejected in full — nothing is created. - Residential proxy usage: we track bytes routed through the residential proxy per organisation for cost control. This never blocks your checks.
Free trial
New organisations start on a trial tier at no cost, with an allowance of a handful of monitors so you can evaluate Page Deltas without entering a payment method. To grow beyond the trial allowance, add a payment method and choose a paid plan from Settings → Billing.